150% up to $1,000 AUD
Roopokies Casino Terms & Conditions
1. General terms and eligibility
These Terms & Conditions apply to your use of the Roopokies Casino website, account services, games and related features. They form a legal agreement between you and the operator of the website. If you do not agree with any part of these terms, you must not use the website or its services.
You must be legally permitted to access and use online gambling services in the place where you are located. You must also meet the applicable minimum age requirement. Roopokies Casino may take reasonable steps to verify your age, identity, location and eligibility before allowing access to some or all services.
You are responsible for checking whether online gambling is lawful for you. Access to the website does not mean that gambling is permitted in every location. You must not use the website if doing so would breach any law, regulation, court order or other legal restriction that applies to you.
- You must provide accurate, current and complete information when registering or using your account.
- You must update your information if it changes or becomes inaccurate.
- You must keep your login details confidential and take reasonable steps to prevent unauthorised access.
- You must not create or use an account on behalf of another person.
- You must not allow another person to use your account or payment method.
- You must not use the website for unlawful, fraudulent or abusive activity.
Only one account may be permitted for each player unless the operator expressly allows otherwise. If duplicate, linked or suspicious accounts are identified, the operator may review them and may restrict, suspend or close one or more accounts in accordance with these terms and applicable requirements.
Account security and verification
You are responsible for activity carried out through your account unless you have promptly notified the operator of suspected unauthorised use. The operator may request identity or source-of-funds information, including documents or other evidence, where reasonably required for security, compliance, age verification, fraud prevention or responsible gambling purposes.
Providing false, misleading, incomplete or fraudulent information may result in account restrictions, cancellation of transactions or closure of the account. Any review will be handled in accordance with applicable law and internal procedures.
2. Deposits, wagering and withdrawals
You may only deposit funds using a payment method that is in your name or that you are authorised to use. Payment options, minimum and maximum transaction amounts, processing requirements and availability may vary. Instructions shown on the website at the time of a transaction form part of the applicable terms for that transaction.
You should only deposit money that you can afford to lose. Gambling funds must not be borrowed, obtained unlawfully or used to meet essential living expenses. The operator may delay, reject or review a transaction where it identifies a security, compliance, payment or responsible gambling concern.
A wager is generally accepted only when it has been confirmed by the website. You should check your account and transaction history and report any apparent error as soon as possible. The operator may correct or cancel a wager affected by an obvious error, technical fault, pricing error, system issue or other circumstance where the wager was not accepted in accordance with the applicable game or event rules.
Game rules, betting rules and any relevant promotional conditions may apply in addition to these terms. You are responsible for reviewing those rules before participating. Outcomes are determined by the relevant game, event or system process, subject to applicable rules and any investigation of a suspected error or irregularity.
Withdrawals and account balances
Withdrawal requests may be subject to identity checks, payment checks, account review and any applicable wagering or promotional conditions. Funds may generally be returned through an approved method and may not be paid to a third party. The operator may require further information before processing a withdrawal.
You should review your balance and transaction history regularly. If you believe that a balance, deposit, withdrawal, wager or result is incorrect, you should raise the issue promptly through the available support channel. The operator may investigate account records, technical logs and transaction information when resolving a dispute.
You remain responsible for any taxes, charges or reporting obligations that may apply to you. The operator does not provide personal financial, legal or tax advice. You should obtain independent advice if you are unsure about your obligations.
3. Promotions, responsible gambling and prohibited conduct
Promotions, bonuses, rewards and promotional games may be subject to separate terms. Those terms may set out eligibility requirements, qualifying activity, expiry rules, wagering requirements, limits and circumstances in which an offer may be withdrawn or cancelled. You should read the full conditions before accepting or using any offer.
A promotion may be limited to eligible players and may not be combined with other offers unless stated otherwise. The operator may refuse, amend, suspend or withdraw a promotion where it reasonably believes that the offer has been misused, entered in error, affected by a technical issue or used in breach of its conditions.
Play responsibly
Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and do not increase it because of a losing session. Take regular breaks, avoid gambling when upset or under the influence of alcohol, and keep track of the time and money you spend.
- Use any available deposit, spending, loss or session controls that suit your circumstances.
- Consider a break or account exclusion if gambling is no longer enjoyable or manageable.
- Do not chase losses or gamble with money needed for everyday expenses.
- Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
- Contact the operator through the available support channel if you need help with safer gambling options.
You must not manipulate games, exploit faults, use automated systems without permission, interfere with the website, conceal your location, use stolen payment details or engage in collusion, fraud, money laundering or any other prohibited conduct. You must not upload malicious code or attempt to gain unauthorised access to accounts, systems or data.
Where prohibited conduct or a breach of these terms is suspected, the operator may investigate and take proportionate action. This may include limiting access, suspending an account, cancelling affected activity, withholding or returning funds where permitted, and reporting conduct to relevant parties where required by law.
4. Website use, privacy, changes and complaints
The website is provided for personal use. Content, games, features and availability may change without notice. The operator aims to provide a reliable service but does not guarantee that the website will always be available, uninterrupted, error-free or compatible with every device or connection.
You must use suitable equipment, software and internet access and keep your devices protected. The operator is not responsible for issues caused by your device, network, software, payment provider or other service outside its reasonable control. Nothing in these terms excludes rights or protections that cannot legally be excluded.
Information is handled in accordance with the applicable Privacy Policy. Personal information may be collected and used for account administration, verification, payments, security, customer support, responsible gambling, marketing where permitted, and compliance with legal obligations. You should review the Privacy Policy to understand how information is managed.
Suspension, closure and changes
You may stop using the website at any time and may request account closure or a responsible gambling break through the available support process. The operator may suspend, restrict or close an account where required for legal, security, operational, payment, verification or responsible gambling reasons, or where these terms have been breached.
These terms may be updated from time to time to reflect changes to the website, services, law or operational requirements. The current version will be made available on the website. Where appropriate, you may be asked to review or accept updated terms before continuing to use the services. Continued use after an update may indicate acceptance of the revised terms.
Complaints and applicable law
If you have a concern about your account, a transaction, a wager or the services, raise it promptly through the available customer support or complaints process. Include enough information for the issue to be reviewed, but do not send passwords or unnecessary sensitive information. The operator may request further details and will assess the matter using relevant account and transaction records.
These terms are intended to operate subject to applicable Australian laws and any mandatory rights or protections that apply to you. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. If you have questions about these terms or your rights, consider obtaining independent legal advice.